Pharma Retail
Medicine Plus
Saved $1.6M / year
- The problem
- 400+ telecallers handling refill reminders, insurance verifications and order tracking across 180 stores.
- What we built
- Voice-AI agent stack in Hindi, Tamil and English, integrated with their POS and inventory.
- The outcome
- Replaced 78% of repetitive calling work, redeployed staff into clinical advisory roles.
