Terms of Service

You agree not to:

• Violate applicable laws
• Attempt unauthorized access to systems or services
• Interfere with website functionality
• Upload malicious code or harmful content
• Misrepresent your identity or affiliation
• Use website content without authorization

All website content, including text, graphics, branding, logos, designs, software, and documentation, is owned by or licensed to Vectorsight and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or republished without prior written permission.

Vectorsight may offer outcome-based commercial models that align fees with measurable business outcomes rather than billable hours.

Any examples, case studies, savings estimates, ROI calculations, productivity improvements, or performance gains displayed on this website are illustrative unless expressly documented in a signed agreement.

Actual results may vary depending on customer participation, data quality, infrastructure, adoption, operational processes, and other factors beyond our control.

Vectorsight provides AI consulting, implementation, automation, managed AI services, AI agents, machine learning solutions, and related technologies.

Artificial Intelligence systems are probabilistic technologies and may generate inaccurate, incomplete, misleading, biased, offensive, inappropriate, unlawful, or otherwise unexpected outputs.

Customers acknowledge that AI systems may not always perform as expected and that outputs should be independently reviewed before use.

Solutions delivered by Vectorsight may utilize third-party AI technologies, including Large Language Models (LLMs), Small Language Models (SLMs), foundation models, APIs, cloud AI services, and open-source models.

Vectorsight does not own, train, control, or operate the internal behavior, training data, content generation processes, or safety mechanisms of third-party AI models unless expressly stated in writing.

Customers remain solely responsible for:

• Reviewing and validating AI-generated outputs
• Business decisions made using AI systems
• Compliance with applicable laws and regulations
• Internal approvals and governance processes
• Human oversight of AI-generated content
• Operational use of deployed AI solutions

AI-generated outputs should not be relied upon as the sole basis for legal, financial, medical, regulatory, employment, safety-critical, or compliance-related decisions.

To the fullest extent permitted by law, Vectorsight shall not be responsible for any content, output, recommendation, prediction, classification, response, image, code, or decision generated by third-party AI systems.

This includes, without limitation:

• Inaccurate or misleading information
• Hallucinations and factual errors
• Biases or unintended model behavior
• Offensive content
• Adult content or nudity
• Violent or hateful content
• Copyright-infringing content
• Regulatory or compliance violations
• Service interruptions or model failures

To the fullest extent permitted by law, Vectorsight shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from:

• Use of the website
• Use of AI-generated outputs
• Decisions made based on AI-generated outputs
• Third-party AI technologies
• Business interruption
• Loss of profits
• Loss of revenue
• Loss of customers
• Loss of opportunities
• Loss of data
• Reputational harm

Customers acknowledge that all business, legal, financial, operational, and compliance decisions remain their sole responsibility.

Where liability cannot be excluded by law, Vectorsight's total aggregate liability shall not exceed the fees paid to Vectorsight during the twelve (12) months immediately preceding the event giving rise to the claim.

Vectorsight may utilize third-party software, cloud platforms, APIs, infrastructure providers, and open-source technologies.

Vectorsight is not responsible for outages, failures, pricing changes, policy changes, security incidents, or actions attributable to third-party providers.

11.1. Confidential Information

11.1.1. In the course of providing or receiving the Services, either party (the "Disclosing Party") may disclose to the other party (the "Receiving Party") information that is non-public, proprietary or confidential in nature, whether disclosed orally, in writing, electronically or by any other means, and whether or not marked or identified as "confidential" ("Confidential Information"). Confidential Information includes, without limitation, business plans, customer and prospect information, Customer Data, technical information, source code, algorithms, models, architecture, pricing, Order Forms, security practices, employee information, and any other information that a reasonable person would consider confidential under the circumstances.

11.2. Obligations of the Receiving Party

The Receiving Party shall: (i) use the Confidential Information solely for the purpose of performing its obligations or exercising its rights under these Terms of Service; (ii) protect the Confidential Information using at least the same degree of care it uses to protect its own confidential information of a similar nature, and in no event less than a reasonable standard of care; (iii) not disclose Confidential Information to any third party except to its employees, Affiliates, contractors, advisors and sub-processors who have a legitimate need to know and who are bound by confidentiality obligations no less protective than those set out herein; and (iv) not copy, reverse engineer, or use the Confidential Information to develop competing products or services.

11.3. Exclusions

Confidential Information does not include information that: (i) is or becomes publicly available through no fault of the Receiving Party; (ii) was rightfully known to the Receiving Party prior to disclosure, without an obligation of confidentiality; (iii) is rightfully obtained from a third party without restriction on disclosure; or (iv) is independently developed by the Receiving Party without use of or reference to the Disclosing Party's Confidential Information.

11.4. Compelled Disclosure

The Receiving Party may disclose Confidential Information to the extent required by applicable law, regulation, court order, or other governmental or regulatory authority, provided that, where legally permitted, the Receiving Party gives the Disclosing Party prompt prior written notice and reasonable assistance, at the Disclosing Party's cost, to seek a protective order or other appropriate remedy.

11.5. Return or Destruction

Upon termination of these Terms of Service or upon the Disclosing Party's written request, the Receiving Party shall promptly return or, at the Disclosing Party's option, destroy all Confidential Information in its possession or control, and certify such destruction in writing, subject to retention required by applicable law or routine back-up policies (which shall remain subject to the confidentiality obligations of this Clause).

11.6. Survival

The obligations under this Clause 11 shall survive termination of these Terms of Service for a period of 5 (five) years, except with respect to trade secrets and Customer Data, in respect of which the obligations shall continue for as long as such information remains a trade secret or Customer Data under applicable law.

You agree to indemnify and hold harmless Vectorsight, its directors, employees, contractors, and affiliates from any claims, liabilities, losses, damages, costs, or expenses arising from:

• Your use of the website or services
• Your use of AI-generated outputs
• Violation of these Terms
• Violation of applicable laws
• Infringement of third-party rights

12.1. Mutual Indemnity

Either party shall defend, indemnify and hold the other party harmless against any loss, damage or costs (including reasonable attorneys' fees) incurred in connection with claims, demands, suits, or proceedings made or brought against the other party: (i) due to breach of the representation and warranties set forth in these Terms of Service; (ii) by a third party alleging that the use of the Services as contemplated hereunder infringes the intellectual property rights or data privacy rights of such third party; provided that the indemnified party (a) promptly gives written notice of the claim to the indemnifying party; (b) gives the indemnifying party control of the defense and settlement of the claim (provided that the indemnifying party may not settle any claim unless it unconditionally releases the indemnified party of all liability); and (c) provides to the indemnifying party, at the indemnifying party's cost, all reasonable assistance.

Vectorsight may suspend or terminate access to the website or services at any time if these Terms are violated or if continued access creates legal, operational, or security risks.

No Refunds on Termination by Customer: In the event that the Customer terminates the engagement, Order Form, Subscription Services, or Consulting Services for any reason whatsoever, all Service Fees, Subscription Fees, and any other amounts already paid to Vectorsight shall be strictly non-refundable. Any Dues outstanding as of the date of termination shall remain immediately payable by the Customer.

No Guarantee of KPIs or Outcomes: While Vectorsight will use commercially reasonable efforts to deliver the Services in line with the goals, KPIs, or outcomes discussed with the Customer, the Customer expressly acknowledges and agrees that the achievement of any specific KPI, target, business result, or outcome depends on multiple factors that are outside Vectorsight's reasonable control. These factors include, without limitation, the quality, completeness and timeliness of Customer Data, the Customer's internal processes, decisions, adoption, change management, market conditions, regulatory changes, third-party systems, model behaviour, and the actions or inactions of the Customer and its personnel, Affiliates, and vendors.

Accordingly, Vectorsight makes no representation, warranty, or guarantee regarding the attainment of any specific KPI, performance metric, financial result, or business outcome. Failure to achieve any particular KPI or outcome shall not constitute a breach of these Terms of Service or any Order Form by Vectorsight and shall not entitle the Customer to any refund, credit, set-off, fee reduction, or damages of any kind.

In any case and under all circumstances, no refund of any Service Fees, Subscription Fees, or other amounts paid to Vectorsight shall be made.

Advance Payment: Unless otherwise expressly agreed in the relevant Order Form, the Customer shall pay 60% (sixty percent) of the total Service Fees, Subscription Fees, or Consulting Fees as an advance payment upon execution of the Order Form or prior to the commencement of the Services, whichever is earlier.

The remaining 40% (forty percent) shall be payable as per the milestones, billing schedule, or payment terms set out in the applicable Order Form. All payments are exclusive of applicable taxes, which shall be borne by the Customer. Any delay in advance payment may, at Vectorsight's sole discretion, result in deferment or suspension of the Services without liability to Vectorsight. All amounts paid, including the advance, are non-refundable in accordance with the No Refund Policy set out in these Terms.

Notwithstanding anything to the contrary, Vectorsight shall commence the Services only after a period of 5 (five) working days from the date of actual receipt and realization of the advance payment in Vectorsight's designated bank account. Any project timelines, milestones, or delivery dates shall be computed from such commencement date, and Vectorsight shall not be liable for any delay attributable to late receipt of the advance.

The Service Fees, Subscription Fees, and Consulting Fees do not include the cost of any third-party products, services, or infrastructure required for or used in connection with the Services, including without limitation cloud hosting and compute (e.g., AWS, Azure, GCP), LLM and SLM API usage, third-party AI/ML APIs, vector databases, managed databases, data storage, networking, observability tools, software licenses, plugins, connectors, and any other third-party subscriptions or pass-through charges. All such costs shall be borne solely by the Customer, either by procuring and paying for them directly in the Customer's own accounts, or by reimbursing Vectorsight at actuals (plus applicable taxes) where Vectorsight procures them on the Customer's behalf.

These Terms shall be governed by the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

You shall not use this Site to:

• engage in any unlawful, fraudulent, harmful, or deceptive activity;
• upload, transmit, or distribute viruses, malware, trojans, worms, or any code designed to damage, disable, or impair any system or network;
• attempt to gain unauthorised access to any part of the Site, its servers, or connected systems through hacking, password mining, or any other means;
• interfere with or disrupt the integrity, performance, or availability of the Site;
• publish, post, or transmit any content that is defamatory, obscene, offensive, unlawful, or infringes the intellectual property or privacy rights of any third party;
• collect or harvest any personally identifiable information of any other user of the Site;
• impersonate Vectorsight or any other person or entity, or falsely represent your affiliation with any person or entity;
• use the Site for unsolicited commercial communications (spam); or
• facilitate or encourage any third party to do any of the above.

You are expressly prohibited from using any automated tool, script, bot, spider, scraper, crawler, agent framework, or similar technology — including but not limited to AI model training tools, large language model data harvesters, or Model Context Protocol (MCP)-based agents — to access, extract, copy, monitor, or mine any Content or data from this Site, except where Vectorsight has given express prior written permission.

Standard search engine crawling of publicly accessible pages for routine web indexing is permitted.

This Site may contain links to third-party websites as a convenience to users. Such links do not constitute an endorsement, sponsorship, or affiliation by Vectorsight with the linked site or its operators. Vectorsight has no control over, and accepts no responsibility for, the content, privacy practices, or availability of any third-party website. Your access to and use of any linked site is entirely at your own risk and subject to the terms of that site.

Vectorsight will not be liable for any failure or delay in the operation of the Site, or in the performance of any obligation under these Terms, that is caused by an event beyond its reasonable control, including without limitation acts of God, natural disasters, epidemic or pandemic, war, terrorism, civil unrest, governmental action, failure of telecommunications or internet service providers, power failure, cyber-attack or industrial action.

Some of the statements on this site that are neither reported financial results nor historical facts are forward-looking statements. These forward-looking statements include our financial and growth projections as well as statements concerning our plans, strategies, intentions and beliefs concerning our business and the markets in which we operate. These statements are based on information currently available to us, and we assume no obligation to update these statements as circumstances change. There are risks and uncertainties that could cause actual events to differ materially from these forward-looking statements. These risks include, but are not limited to, the level of market demand for our services, the highly-competitive market for the types of services that we offer, market conditions that could cause our customers to reduce their spending for our services, our ability to create, acquire and build new businesses and to grow our existing businesses, our ability to attract and retain qualified personnel, currency fluctuations and market conditions in India and elsewhere around the world, and other risks not specifically mentioned herein but those that are common to industry.

Vectorsight Technologies Private Limited

Website: https://vectorsight.tech

Email: contact@vectorsight.tech